The Panel

Panel tour

Every menu in the panel, what it is for, and the order you'll actually use them in.

The panel at iamx.live is the control room for everything IAMX does. Characters are authored here, documents are uploaded here, phone numbers and live streams are wired here, and usage is metered here. Nothing you configure requires a rebuild of your game, your kiosk or your website — the character reads its configuration from the panel at the start of every conversation.

This page walks the whole left-hand menu top to bottom so you know where things live. Each section then links to a page that covers it in depth.

The dashboard

Signing in lands you on the dashboard: a live summary of the workspace and a shortcut to the four things most people do first.

IAMX dashboard showing character count, monthly interactions, RAG store size and plan, with the left navigation menu
The dashboard. The four cards across the top are live counters; each one is a link to the page that explains it.
CardWhat the number means
CharactersHow many characters exist in this workspace, against the maximum your plan allows. This limit is enforced — creating one more than the plan permits is refused.
Interactions this monthConversation turns so far this calendar month. A turn is one thing the visitor said plus the character's reply. The counter resets at midnight on the 1st.
RAG storeTotal size of the documents you have uploaded to the Knowledge Bank.
PlanYour current plan and the date the usage period rolls over.
The usage period is the calendar month, not your signup anniversary. Everything resets on the 1st.

Studio — building things

The Studio group holds the three things you author.

Characters

The catalogue of your digital humans. Open one and you get a 17-tab editor covering identity, face, voice, brain, knowledge, tools and publishing.

Knowledge Base

Your document library. Upload PDFs, Word files, spreadsheets or images once, then choose which characters are allowed to read from them.

Tool Registry

The real actions a character may perform — send an email, check a balance, call your API. Defined once, switched on per character.

Characters page showing a grid of character cards with thumbnails, visibility and model
Characters. Each card shows the thumbnail, the visibility (Private / Unlisted / Public), the AI model behind it, and when it was last edited.

Creating a character starts from a template, so you are never staring at an empty form. Pick the one closest to your use case — you can change every setting afterwards.

New Character page with five template cards: Start Blank, Kiosk Assistant, Bank Customer Representative, Game NPC and Instructor / Guide
The five starting templates. Each one presets a personality, a language set, a model and, where relevant, a written policy.
TemplateStarts you with
Start BlankPlain defaults. Best when you already know what you want.
Kiosk AssistantVoice-activated greeter, Turkish + English, warm personality, short answers.
Bank Customer RepresentativeFormal tone, low creativity, and a written banking policy already in Guardrails.
Game NPCProximity-triggered, witty, with scene awareness and gestures switched on.
Instructor / GuidePatient, longer answers, tuned to teach from the Knowledge Base.

Operations — running things

The Operations group is where a character that already exists goes to work.

MenuWhat it does
SessionsEvery conversation your characters have had, with the full transcript, token counts and playable audio. See Sessions & analytics.
LivestreamThe operator console for driving a character from live chat on Twitch, YouTube, Kick or TikTok. See Going live.
PodcastTwo characters talking to each other as a show, with audience questions steered into the conversation. See Podcast mode.
TelefonThe call centre: who called, how long they talked, what was said, plus outbound dialling. See Phone calls.
AnalyticsUsage over time — interactions per day, tokens by model, which character is busiest.

Account — keys, plan and preferences

MenuWhat it does
API KeysThe credentials your Unreal project, website or app uses to connect. Covered in Account & keys.
Plan & QuotaYour plan, three usage bars, and the upgrade path.
SettingsYour profile, the light/dark theme, and — most importantly — the place to store your own provider keys (OpenAI, ElevenLabs, Google, Anthropic, MiniMax).
Two different things are called "API keys" and mixing them up is the most common support ticket. Account → API Keys issues IAMX keys (they start with iamx_) that your own software uses to connect to IAMX. Settings → API Keys is where you paste third-party keys so IAMX can talk to OpenAI or ElevenLabs on your behalf. One is for your code, the other is for your suppliers.

The first ten minutes

If you have just created an account, this is the shortest path to a character that speaks back to you.

  1. Store your provider key — Go to Settings → API Keys and paste your OpenAI key. This one key covers the language model, speech-to-text and text-to-speech, and it becomes the default for every character in the workspace, so you only do this once.
  2. Create a characterCharacters → New character, pick a template. You land on the Identity tab of the editor.
  3. Write who it is — Fill in the Name and the Background in three or four plain sentences: who it is, where it works, who it helps. This is the single most influential field in the whole panel.
  4. Give it a voice — Open Language & Voice. The default local voice needs no key at all, so you can leave it and come back later. Press Preview to hear it.
  5. Save and talk to it — Press Save (or Ctrl+S), then Test in Playground in the header. The playground opens in a new tab and you can talk to the character immediately — no installation, no code.
  6. Ship it — When it behaves the way you want, open the Publish tab for the ready-made snippets: an iframe for your website, a settings block for the Unreal plugin, or a WebSocket example for your own app.
Everything you change applies to the next conversation. Editing a persona, swapping a voice, adding a document or tightening a rule takes effect immediately — there is nothing to redeploy, even on a kiosk that is already running in production.

Saving: read this once

The character editor holds your edits until you save them. The header shows Unsaved changes while you have pending work and Saved once it is stored.

Closing the browser tab outright with unsaved edits discards them. If the header still says Unsaved changes, press Save before you leave.

Where to go next

Put it to work

Live streaming → · Phone →