Account, keys & quota
Where your credentials live, which key goes where, and how the monthly quota is counted.
Everything outside the characters themselves is in the account menu. Open it with My workspace (or the round profile initial) at the right of the studio's top bar. It has three pages: API Keys issues the credentials your own software uses, Plan & Quota shows your plan and what you are consuming, and Settings holds your profile, the studio language and the keys to your own voice and AI suppliers. Sign out is at the bottom of the same menu.
My workspace › Settings › API Keys = your own accounts with suppliers (ElevenLabs, OpenAI, Google AI, Anthropic, MiniMax).
My workspace › API Keys = IAMX credentials for your software. They begin with
iamx_ and are what your Unreal project, web SDK client or WebSocket connection presents when it connects.Settings
Settings ("Account and keys.") is one page of cards, in this order:
| Card | What it does |
|---|---|
| Language | The language of IAMX Studio in this browser: English, Turkish, Arabic, German, French or Spanish. Without a choice, the studio follows your browser's language. |
| Profile | Your Email (read-only) and display Name. |
| Change password | Current password, New password (at least 8 characters) and New password (again), then Update password. Your other devices are signed out. |
| API Keys | Your provider keys, described below. |
| WhatsApp Business | Connects your WhatsApp Business account and chooses which character answers each number. Only owners and admins can change it, and only on a plan that includes WhatsApp. |
| Danger Zone | Delete my account sends a deletion request. IAMX confirms by e-mail before anything is removed. |
There is no theme setting: the studio has one light design.
Provider keys (the API Keys card)
Keys saved here become the default for every character in the workspace. Each row shows Saved or Empty. To replace a key, type the new one and press Save; to remove it, use the ✕ button on the row. A stored key is never sent back to your browser, so the page can only tell you that one exists.
| Row | Where IAMX uses it | The key looks like |
|---|---|---|
| ElevenLabs | Character voices from your own ElevenLabs library, including your existing cloned voices. New voices you create are added to your ElevenLabs account. | sk_… |
| OpenAI | OpenAI TTS voices. Generate with AI (AI Character Setup) and the AI drafts in a character's Experience also use it instead of the included AI. | sk-… |
| Google AI | Saved as the workspace's Google key. | AIza… |
| Anthropic | Saved as the workspace's Anthropic key. | sk-ant-… |
| MiniMax | MiniMax voices. | key:groupid |
Which voice key wins. For ElevenLabs, the workspace key is used for every character, even one that has its own key; without a workspace key, a character's own key is used, and otherwise IAMX supplies the included voice. For MiniMax and OpenAI TTS, a key entered on a character (Override for this character on its Language & Voice tab) takes precedence over the workspace key. When an owner or admin saves such a character key, IAMX also stores it as the workspace key for that provider.
sk_ and is shown once, when the key is created or rotated. If you have lost it, rotate the key in ElevenLabs and copy the new value immediately.API Keys — credentials for your own software
An IAMX API key is what your Unreal project, your web SDK client or a direct WebSocket connection presents when it opens a conversation (the page's subtitle: "For the UE plugin, web SDK, and direct WS connection."). Create one per deployment so you can revoke a single device without disturbing the others.
- Press
New key. In New API Key, enter a Name (for reference) that says where the key will live —lobby-kiosk-1,company-website,dev-laptop— and press Create. The name is for you; it does not change what the key can do. - Copy the key immediately. The Copy your key NOW panel shows the full key exactly once. IAMX stores only a hash of it, so nobody can recover it later. Press Copy, then I copied it, close. If you lose a key, delete it and create a new one.
- Paste it where it belongs. In Unreal: the IAMX component's
CloudAuthTokenfield (Cloud Mode). For a WebSocket connection: the?token=parameter of the/wsURL. For the kiosk page (/kiosk/<id>), and for the embed of a Private character: the?apiKey=parameter. Unlisted and Public characters embed without a key.
The list shows the keys you created: name, the short prefix, created and last used dates. The prefix button copies only that prefix, so you can tell keys apart. The prefix is not a working credential and will not authenticate anything.
Revoking: the trash icon asks for confirmation, then revokes the key at once and removes it from the list. Anything still using it is refused the next time it connects. When you rotate a key in production, create and deploy the new one first, then delete the old one.
Plan & Quota
Your plan is always visible in the top bar. The plan pill (Free plan, Pro plan …) opens a menu with your period (Paid through … · Quota resets …) and meters for Characters, Quota units this month, Knowledge storage and Premium AI. A meter appears only when your plan has that limit, and it changes colour at 90%. See plans and upgrade opens Plan & Quota, and so does the Upgrade button next to the pill (hidden on Business and Enterprise).
The Plan & Quota page has two parts:
- Current Plan — the plan name, its paid period and two meters, Quota units / month and Premium LLM. A meter turns amber at 80%. The note under them gives the date the monthly quota resets and links to How quota works.
- Monthly plans — one card per plan with its characters, quota units, knowledge storage and features, and the action for that plan: Current, Buy another month, Continue to payment, Switch to Free or, for Enterprise, Get a custom quote.
Only the workspace owner or an admin can change the plan ("Only OWNER/ADMIN can change the plan.").
How the monthly quota is counted
Your plan has a monthly budget of quota units. Every conversation turn — one message from the visitor and one reply — uses units according to the model behind it: 1 unit for the cheapest models, several for larger ones, and the most for realtime voice models. Image and document attachments add to a turn. The full table, what happens when the units run out and the plan comparison are on Plans & quota.
Features above your plan appear in the character editor with a padlock. Clicking one opens Plan & Quota instead of the tab.