Plans & quota

The plugin is free. Usage runs on a plan.

IAMX splits cleanly into two things: the software you install and the usage your characters generate. The software — the Unreal plugin, every Blueprint node, the editor tooling — is free, forever, with no seat limits and no license key to babysit. What sits behind a plan is the live usage: the conversational turns, the voice, the streaming, and the higher-tier capabilities your characters call on when people talk to them.

This page explains exactly where that line sits, what each plan unlocks, and how usage is metered so your bill tracks the real cost of what your kiosk actually does. You manage all of it from the Panel at iamx.live.

What's free

Everything you need to build, prototype, and demo a talking character is free. You can go from empty project to a MetaHuman that listens and answers without a paid plan.

The free tier

Every workspace starts on a free tier with a monthly usage allowance — enough to build the whole pipeline end to end, run internal demos, and validate your concept with real conversations before you commit to anything. You get:

• Text conversations — full listen → understand → respond loop with basic voice output.
• One character to configure, theme, and connect to your Unreal project.
• The complete authoring surface — system prompts, personas, action triggers, external API calls, and the Narrative graph editor.
• Bring-your-own model keys — point a character at your own GPT, Claude, Gemini, or a local Ollama endpoint if you prefer to run the language model yourself.

What paid plans add

Paid plans turn a working prototype into a production kiosk. They raise your usage ceiling and unlock the capabilities that make a character feel present in a real venue — instant voice, cloud delivery, and the ability to recognize and act on behalf of the people in front of it.

How usage is metered

Usage is measured in interactions. Every conversational turn a visitor has with your character — one thing said, one thing answered — counts against your monthly allowance. That's the unit you watch on the Panel dashboard.

But not every turn costs the same to produce, so not every turn draws the same amount from your allowance. A quick text reply is cheap. A turn that streams instant voice, reasons with a premium language model, speaks in a high-quality voice, or looks at the world through the camera is genuinely more expensive to deliver — so it draws proportionally more. Your bill tracks the real cost of what your characters actually do, rather than charging a flat rate that overcharges simple turns and undercharges heavy ones.

What makes a turn draw more

• Realtime voice — instant, interruptible speech draws more than a basic text-only turn.
• Premium language models — routing a turn to a top-tier model draws more than a lightweight one.
• High-quality voice — richer, more natural speech output draws more than plain voice.
• Vision — turns where the character looks at the camera and reasons about what it sees draw more than text-only turns.

A basic text turn        ▏▏               low draw
Text + standard voice    ▏▏▏▏             a bit more
Realtime voice           ▏▏▏▏▏▏▏▏         noticeably more
Premium model + vision   ▏▏▏▏▏▏▏▏▏▏▏▏     highest draw

Every bar is still "one interaction" — the width is how much
of your monthly allowance it uses.

The practical upshot: you can mix and match. Run everyday small-talk on a light, cheap configuration and reserve realtime voice, premium models, or vision for the moments that matter — a VIP greeting, a complex request, a task that needs the character to actually see something. Two workspaces with the same interaction count can land in very different places on their allowance depending on what those interactions asked for.

Watching your usage

The Panel shows your current-period consumption, how much allowance remains, and a breakdown by character so you can see which deployment is doing the most talking. When you're getting close to the ceiling, you'll see it well before you hit it — no surprise cutoffs mid-conversation.

1. Open the Panel — sign in at iamx.live and go to your workspace dashboard.
2. Read the usage meter — current interactions used, allowance remaining, and reset date for the period.
3. Drill into a character — see which characters and which capabilities are drawing the most.
4. Adjust or upgrade — tune a character to a lighter configuration, or move to a plan with more headroom.

Changing your plan

Plan changes are a workspace-level decision, so they're restricted to the people responsible for the workspace. Only an OWNER or ADMIN can change a workspace's plan — upgrade it, downgrade it, or move it to a higher tier. Members with other roles can build characters, watch usage, and ship, but the plan itself stays under owner and admin control.

What happens when you change tiers

• Upgrading raises your allowance and unlocks the new tier's capabilities right away — no rebuild, no reinstall. Your characters can start using realtime voice, streaming, or recognition as soon as the plan is active.
• Downgrading lowers the allowance and turns off higher-tier capabilities. Characters configured to use a capability your new tier doesn't include will simply fall back — for example, a realtime-voice character reverts to standard voice — so nothing crashes, it just runs on what the plan covers.

Next steps